TRAVAILLER AU GRAND HOTEL CENTRAL

Responsibilities:

• Preparation of ingredients and cooking utensils.
• Ensure excellent presentation of dishes according to chef and menu protocols.
• Maintain a hygienic and tidy environment in the kitchen.
• Make sure all food and other products are stored properly.
• Check the quality of the ingredients.
• Stock control and order fulfillment.

Requirements:

• Education: ESO.
• Cooking experience minimum 1 year.
• Autonomy capacity.
• Excellent communication skills.
• Availability to work rotating shifts, including weekends and holidays.

We offer:

• Full-time position.
• Personalized and varied menu in our cafeteria.
• Excellent work environment and camaraderie.
• Significant ongoing training projects.
• Opportunity for growth within the company.

Responsabilities:

• Serving guests with courtesy and professionalism, meeting 5-star service standards.
• Take food and beverage orders accurately, providing recommendations according to customer preferences.
• Serve food and beverages in an elegant and efficient way, ensuring that presentation standards are met.
• Know the menu and the details of the dishes, as well as being informed about vegetarian, vegan and allergenic options.
• Keep up to date on special offers and hotel promotions.
• Set up and clear tables efficiently, ensuring the dining environment is spotless.
• Collaborate with the kitchen team and bar staff to ensure a smooth and coordinated service.
• Handle payments and transactions accurately, using the point-of-sale system as needed.
• Respond to guest requests and complaints proactively and resolve issues efficiently.
• Keep up-to-date knowledge of hotel facilities and services to provide accurate information to guests.
• Participate in staff meetings and training to maintain a high level of knowledge and service.

Requirements:

• Excellent customer service skills, preferably with previous experience in the hotel industry.
• Excellent communication skills in Spanish and English.
• Excellent organizational skills and attention to detail.
• Availability to work in rotating shifts, including weekends and holidays.
• Flawless presentation, customer orientation with a proactive and motivated attitude, and strong team-work skills.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Excellent working atmosphere and camaraderie.
• Large-scale continuing training projects.
• Potential for growth in the company.

Responsibilities:

• Assist the waiter team in preparing and setting tables, ensuring they are ready to receive guests.
• Collaborate in the food and beverage service, serving dishes and drinks in an elegant and professional way.
• Keep up-to-date knowledge of the menu and available options, answering guests' questions in an informative manner.
• Assist in cleaning and clearing tables efficiently and discreetly during service.
• Assist in the replenishment of supplies and utensils necessary for service.
• Coordinate with kitchen and bar staff to ensure timely and coordinated delivery of food and beverages.
• Collaborate with the team to maintain cleanliness and organization of the dining area.
• Participate in continuing education to improve service-related skills and knowledge in a 5-star environment.
• Collaborate with service staff and other departments to ensure a memorable, holistic guest experience.

Requirements:

• Education ESO.
• High level of English.
• Time availability.
• Autonomy capacity.
• Excellent communication skills.

We offer:

• Full-time working.
• Uniform and one meal per shift included.
• Excellent working atmosphere.
• Large-scale continuing training projects.
• Potential for growth in the company.

Responsibilities:

• Welcoming guests in a warm and professional manner, ensuring a welcoming experience from the moment of their arrival.
• Efficiently coordinate reservations and allocate tables according to guest preferences and needs.
• Keep up-to-date knowledge of the dining room layout, capacity and booking schedules.
• Manage waiting lists and estimate accurate wait times to maintain a smooth, organized experience.
• Guide guests to their tables in a courteous manner, providing information on the menu and special offers.
• Collaborate with service staff and other departments to coordinate efficient guest flow.
• Meet special requests and specific needs of guests, ensuring they are addressed promptly and professionally.
• Maintain cleanliness and organization of the waiting area and lobby, creating a pleasant atmosphere.
• Inform the service team about guest preferences and changes in reservations.
• Participate in staff meetings and training to maintain a high level of knowledge and service.

Requirements:

• Excellent customer service skills, preferably with previous experience in the hotel industry.
• Excellent communication skills in Spanish and English.
• Excellent organizational skills and attention to detail.
• Availability to work rotating shifts, including weekends and holidays.
• Impeccable presentation, customer oriented with proactive and motivated attitude, and great teamwork skills.
  
  

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Excellent work environment.
• Great continuous training projects.
• Possibility of growth in the company.

Resposabilities:

• Support at the reception and other hotel departments.
• Take the guest to their room:
  Help him with his belongings.
  Detailed explanation for the use and enjoyment of the room.
  Explanation of the hotel's outlets.
• Storage of luggage for both arrivals and departures.Assembly of rooms.
• Request taxis for clients.
• Resolve guest issues in accordance with the Head of Reception.
• Information and advice regarding the guest's requests and needs.
• Welcoming and recognizing all guests according to company standards.
• Genuinely empathize with guests and anticipate their needs.
• Support in the management the access to different outlets of the hotel.

Requirements:

• Education ESO.
• High level of English.
• Time availability.
• Autonomy capacity.
• Excellent communication skills.

We offer:

• Full-time.
• Uniform and one meal per shift included.
• Great work environment.
• Possibility of growth in the company.

Responsable de:

• Accueillir les clients en tant que première image et impression de l'hôtel et/ou du restaurant.
• Fournir des indications et des recommandations aux clients qui en font la demande.
• Coordination des réservations de taxis effectuées par la réception.
• Nettoyage et contrôle de la sécurité de l'entrée et du périmètre de l'hôtel.
• Gestion des éléments d'entrée. vélos électriques, chariots à bagages, fonctionnement des portes, parapluies et affiches promotionnelles/informatives.
• Exécution d'autres fonctions pouvant être requises dans le cadre de ses compétences.
• Coordonner l'accès des clients externes à La Terraza.
• Assister les grooms en cas de besoin (service des bagages, mise en place de salles exceptionnelles).
• Coordonner les arrivées des VIP.
• Veiller à la bonne utilisation du gué de l'hôtel.

Exigences:

• Minimum 1 an d'expérience.
• Excellentes aptitudes à la communication.
• Proactif et autonome.
• Esprit d'équipe.
• Disponibilité pour travailler par roulement, y compris les week-ends et les jours fériés.

Nous offrons:

• Un horaire à temps plein
• Menu personnalisé et varié dans notre cafétéria
• Café et fruits
• Une excellente ambiance de travail et de camaraderie
• Des projets de formation continue passionnants
• Possibilité d'évoluer au sein de l'entreprise

Contactez-nous pour plus d'informations

Responsibilities:

• Provide friendly and professional service to guests at all times.
• Provide information to guests about the hotel, its facilities and services, and also about the city of Barcelona and its tourist attractions.
• Ensure that information and concierge material about restaurants, museums, attractions, maps and other local attractions are up to date.
• Work with guests before arrival and at the hotel to determine their preferences and offer them useful recommendations.
• Interact with guests ensuring high standards of hospitality and professionalism. Respond to special requests whenever possible.
• Perform administrative tasks, such as answering the phone, handling emails, and performing other office tasks as needed.

Requirements:

• Excellent customer service skills, with previous experience in the hotel sector preferably.
• Excellent communication skills in Spanish and English, both oral and written.
• Excellent organizational skills and attention to detail.
• Availability for rotating shifts, including weekends and holidays.
• Impeccable presentation, proactive, motivated and with team skills.

We offer:

• Competitive Salary
• Full-time position.
• Personalized and varied menu in our cafeteria.
• Coffee and fruit.
• Excellent work environment and camaraderie.
• Significant ongoing training projects.
• Opportunity for growth within the company.

Responsabilités:

• Assigner et distribuer le travail quotidien en fonction de l'équipe.
• Superviser l'agencement et l'état des chambres et des espaces communs.
• Superviser la fourniture de l'équipement, du matériel de nettoyage, du linge et des commodités.
• Effectuer des inventaires mensuels et rendre compte des stocks au service des achats et à son supérieur.
• Informer et répondre aux besoins des clients, tels que les heures auxquelles le service en chambre est souhaité ou les demandes spéciales.
• Coordonner et participer à la couverture quotidienne, et assurer le suivi des équipements des chambres VIP.
• Maintenir un contact direct avec le département de la réception pour le bon déroulement du travail commun et avec le département de l'entretien pour la réparation et le bon état des chambres.
  
  

Exigences:

• Excellentes compétences en matière de service à la clientèle, de préférence avec une expérience préalable dans le secteur hôtelier.
• Excellentes capacités de communication en espagnol et en anglais, tant à l'oral qu'à l'écrit.
• Disponibilité pour travailler par roulement, y compris les week-ends et les jours fériés.
• Présentation impeccable, attitude proactive, motivation et esprit d'équipe.

Nous offrons:

• Un horaire à temps plein.
• Menu personnalisé et varié dans notre cafétéria
• Café et fruits
• Une excellente ambiance de travail et de camaraderie
• Des projets de formation continue passionnants
• Possibilité d'évoluer au sein de l'entreprise

Contactez-nous pour plus d'informations.